Omnichannel

Walgreens Joins The Party With Ship To Store Option

As reported on MarketWatch Walgreens announced they are now offering a no charge ship to store pick up option for all on-line and mobile orders.  This move occurs just in time for holiday and removes the current $35.00 minimum purchase for free shipping.

With convenience and customer service in mind Walgreens' ship to store option will allow customers to pick up their prescriptions and web orders during the same trip.  

What's the the catch?  Consumers may have to wait up to three days for their digital order to arrive in store.  

Enjoy!

DC

 

An Untapped Frontier - College Campuses - Target and Amazon Seek To Cash In On Lucrative 18-23 Demo

Did you know college students spend on average $2,000 a year on non-textbook related purchases?

As young adults transition from home to college to establish their identities and habits for adulthood, retailers Target and Amazon are forging their way across campuses throughout the US with easy on-site student access to their brands.

As discussed in Fortune's October 12 article, Amazon is using its "disruptor" business model with an aggressive plan to open same day order / pick-up kiosks across sixteen college campuses serving a population of over 500,000 students, by the end of 2016.

What's the hook Amazon is using you may be thinking?  Discounted Amazon Prime pricing of  $49.00 vs $99.00.  In addition to same day service, students receive all of the additional benefits of Amazon Prime including streaming media, unlimited reading offerings, and much much more.  

Target, on the other hand, will forge ahead with its plans to open thirteen 20,000 square foot stores with assortments focused on everyday basics to dorm room needs.  Much success has been reported from current Target campus based stores that are already open, but the race is on.

Because Amazon can be fast and flexible (not tied to investing in physical store locations) along with their disruptor mentality, the race to capture students directly on campus (quickly) seems to favor Amazon.

 

Enjoy - DC

 

Digital Set To Play A Big Role During Black Friday 2015

The Motley Fool does a nice job laying out specific Black Friday plans and strategies for Target, Best Buy and Wal-Mart!

One key takeaway from the article is each retailer has a major stake around  Digital and Mobile which is exciting to see. The savvy CPG companies have the opportunity to link their plans around key social, and omnichannel events which tie into their specific key account plans!

Enjoy!

 

DC

Black Friday Opportunity Begins With Strong Omnichannel Approach

As a consumer and professional I always am excited when Black Friday rolls out the official start to the holiday shopping season.  Stores are have plenty of workers to assist, product to buy and customers to shop setting up a perfect storm for... The Super Bowl of Shopping!

During my career as a CPG sales manager, some of my team's biggest wins have occurred during the four days of Black Friday.  Planning, planning and more planning internally and with customers is what makes for a successful Black Friday.

Published on November 4th in The Washington Post  this piece discusses the relevance and  real opportunity to capture Black Friday shoppers (Thursday - Sunday)?  Store, digital or both?  The data is pretty glaring ... BOTH with strong offers on-line (possibly unique) and in-store the right program and product mix will drive desired consumer consumption.